We are thrilled you are here. Let us know how we can help! Call (615) 952-1222 or email support@springhillbakery.com.

Contact Us

Call 8am – 6pm (Central Time): (615) 952-1222

Email support@springhillbakery.com

Mailing Address
Spring Hill Bakery
1220 Chapmans Retreat Dr
Spring Hill, TN 37174
United States

Where Is The Bakery?

We are currently focused on bread stands and working on opening a retail location in Spring Hill.

Subscribe to E-news

Spring Hill Bakery’s sends out an email blast every once in a while. We share new products and offer deals for shopping online you won’t find anywhere else.

Subscribe here.

Guarantee

If you experience a problem with any of our products, customer service, delivery, or payment processing — please let us know.

We’ll do whatever it takes to make it right for you. Providing exceptional customer service is our mission at Spring Hill Bakery. Stuff happens. Things go wrong. We consider it an honor when you let us help fix a problem.

No Hassles
Whatever the problem we’ll fix it.

Returns

If there is an issue with your item, let us know within 24 hours or purchase and we’ll replace it. If you have a problem, please email support@springhillbakery.com or call (615) 952-1222.

Remember since we don’t use preservatives, it is best to enjoy your items within 1-3 days.

Cancellations

Since we make everything to order, we are unable to cancel orders once they are processed.

Payment

Payment: Online or by Phone
MasterCard
Visa
American Express
Discover
Paypal

Privacy

We know this is a sensitive issue. We take your privacy very seriously. To that end, we have a privacy statement that we live by.

We use personal IP addresses to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart.

Our site uses cookies to keep track of shopping carts.

Our site uses an order form to request information, products, and services.

We collect customers’ contact information (like their email address), and financial information (like credit card numbers).

Contact information from the order form is used to send orders and information about our company to our customers.

Customer contact information may be used to get in touch with the visitor when necessary.

You may opt out of receiving any future mailings by post or email at any time. Unsubscribe from email here. Unsubscribe from post by emailing support@springhillbakery.com.

Financial information that is collected is used to bill the user for products and services.

In the future we may choose to use online surveys or contests in which we will use customer’s contact information (like their email address).

If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site you can use the contact information below.

Warranty, Liability & Legal

DISCLAIMER OF WARRANTY
THIS WEBSITE IS PROVIDED BY SPRING HILL BAKERY ON AN “AS IS” AND “AS AVAILABLE” BASIS. SPRING HILL BAKERY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, SPRING HILL BAKERY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SPRING HILL BAKERY DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM SPRING HILL BAKERY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

LIMITATION OF LIABILITY

NEITHER SPRING HILL BAKERY, ITS CORPORATE PARENT(S), OR AFFILIATES, NOR ANY OF ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, OR ASSIGNS WILL BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME, OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, AND CLAIMS OF THIRD PARTIES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Indemnification

You agree to defend, indemnify, and hold Spring Hill Bakery and its corporate parent(s) and affiliates, and its and their respective directors, employees, agents, successors, and assigns harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Website, your violation of these Terms or your posting or transmission of any materials on or through the Website.

User Conduct

You agree to use the Website only for lawful purposes. You agree not to take any action that might compromise the security of the Website, render the Website inaccessible to others, or otherwise cause damage to the Website or its content. You agree not to use the Website in any manner that might interfere with the rights of third parties.

Specific Prohibited Uses

You are responsible for your own communications, including the upload, transmission and posting of information, and are responsible for the consequences of your posting on or through the Website. Spring Hill Bakery specifically prohibits any use of the Website, and requires all users to agree not to use the Website, for any of the following:

  1. Posting any information which is incomplete, false, inaccurate or not your own;
  2. Impersonating another person;
  3. Engaging in or encouraging conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation or which fails to comply with accepted Internet protocol;
  4. Posting material that is copyrighted or otherwise owned by a third party unless you are the copyright owner or have the permission of the owner to post it;
  5. Posting material that reveals trade secrets, unless you own them or have the permission of the owner;
  6. Posting material that infringes on any other intellectual property, privacy or publicity right of another;
  7. Transmitting or transferring (by any means) information or software derived from the Website to foreign countries or certain foreign nations in violation of US export control laws;
  8. Attempting to interfere in any way with the Website’s or Spring Hill Bakery’s networks or network security, or attempting to use the Website’s service to gain unauthorized access to any other computer system.

Termination of Usage

Spring Hill Bakery may terminate your access, or suspend your access to all or part of the Website, without notice, in Spring Hill Bakery’s sole discretion. Such termination or suspension of access may occur, without limitation, for any conduct that Spring Hill Bakery, in its sole discretion, believes is a violation of these Terms of Use, is in violation of any applicable law, or is harmful to the interests of another user, customer, recipient, licensor, content or service provider, Spring Hill Bakery, or its corporate parent(s) or affiliates.

Applicable Law

These Terms of Use shall be governed in all respects by the laws of the State of Tennessee, excluding its rules governing conflict of laws. You agree that any claim or dispute you may have against Harry & David must be resolved by a court located in Williamson County, Tennessee. You agree to submit to the personal jurisdiction of the courts located within Williamson County, Tennessee for the purpose of litigating all claims or disputes.

Baked Goods Care

All of our items are baked without preservatives. You’ll want to eat them soon (generally 1-3 days after purchase), or…

Short term storage

Almost all of our items can manage a few days or more wrapped in plastic, be it the packaging they arrived in or a bag at home. Avoid the refrigerator, it can ruin the texture.

Long term storage

Most of our baked goods freeze well. You can store them in the freezer in their original packaging or, if they’ve been opened, double wrapping in plastic bags will do the trick.

After the freezer

Let them defrost at room temperature in plastic. That’s all you need to do–though with some breads, a little time in an oven will make them extra delicious.

Pick Up Order

You may pickup your online order at our local bread stand. We also offer local delivery to Spring Hill and Thompson Station.

Arrange your pick up by phone at (615) 952-1222 or by email at support@springhillbakery.com.

Local Delivery

We offer local delivery to Spring Hill, TN (37174) and Thompson Station, TN (37179) areas.

Can You Ship?

NO, we currently are NOT able to ship.

Can't Find An Item?

If you can’t find what you’re looking for there might be two reasons. Either way, we want to help so please drop us a line or call!

Technological Malfunction

Sometimes the search engine doesn’t find things as well as it should. Give us a ring at (615) 952-1222 to let us help you suss it out.

On Vacation (or out of stock)

Foods go on vacation from time to time. Ring (615) 952-1222 or email (support@springhillbakery.com) and we’ll let you know when they are due to return.

Have A Product Suggestion?

We would love to hear about it!

Share your idea on our Request Board