Customer Service Team Member

We are looking for happy, hard-working Customer Service Team Members who are quick on their feet, passionate, and love serving our awesome customers!

As a Customer Service Team Member, you will manage, package, and check customer orders, assist and serve customers with a SMILE, carry-out curbside pickups, help with cleaning, folding boxes, and various other manager-assigned tasks.

Work Availability:

Must be available to work Wednesday through Saturday 7:00a-12:30p or 7:00a-3:30p.

Duties and Responsibilities (included but not limited to):

Ensure guest are served promptly and accurately
Willingness to learn and be fluid
Assist leadership in executing opening or closing procedures
Model and support clear communication between all Team Members
Demonstrate knowledge of the brand and menu items
Keep area stocked and presentable
Follow sanitation and safety procedures
Maintain regular and consistent attendance and punctuality
Follow Spring Hill Bakery’s operational policies and procedures
Greet and serve customers with a smile
Educate customers on our various products, values, and mission
Assist customers in selecting the right product in shop, over the phone or online
Take and manage in-person orders, phone orders, and online orders
Operate cash register, credit card machine, etc
Package, stock and label products and supplies
Prepare orders to ensure customer specifications are met
Clean and sanitize retail areas, restrooms and preparation areas, equipment, containers and utensils
Be quick, accurate and organized
Respect co-workers’ space and time and assist others in getting orders out
Perform other duties as directed by a manager including washing dishes, packaging, labeling, stocking, loading and unloading supplies and product, dumping trash, sweeping and mopping floors, etc

Required Skills:

Able to meet the physical demands of the position which may include occasionally lifting and carrying up to 50 lbs
Ability to stand, squat, bend, twist, reach, walk, or lean for entirety of shift
Ability to take visual and audible cues and maneuver quickly in a small space with hot ovens
Ability to work at a quick, yet efficient and thorough pace
Team-oriented, adaptable, dependable, and strong work ethic
Ability to communicate effectively with guests and team members
Customer service oriented
Positive attitude
Hard working
Dependable
Honest
Responsive to team’s needs
Takes initiative
Works to serve others
Motivated to grow and to learn
Great verbal communicator
Outgoing, friendly, patient

Pay:

$10.00 – $12.00 per hour

Experience:

Service Oriented: 2 years (Preferred)
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.

If you believe Spring Hill Bakery and this position is a good fit for you, we encourage you to Apply Now!